In today’s interconnected world, no system can stand alone. Business system integrations drive modern organizations by helping to improve workflow, prevent information silos, decrease repetitive data entry, decrease errors and can be a key driver for growth. Today’s most successful communications companies leverage interconnected systems to gain a competitive advantage.

Precision supports multiple types of integrations options:

Our TBS REST Service is a very robust, secure and well defined REST API that outside systems developers use to access the same data and business rules used by our web interface. Developers can programmatically access, add, modify and delete TBS data based on security permissions. Usage of this service allow clients to create customized applications such as:

  • Portal sites for external users
  • Online Sign-up and account activation
  • Automated provisioning processes

Our Network Resource framework is used to connect TBS to 3rd party system APIs. Calls to external systems (APIs) are based on user actions (add/edit/save/delete) in TBS. Examples of Network Resource integrations include:

  • Provisioning (Activating / disconnecting) communications service within a switch
  • Managing E911 Services
  • Synchronizing data to external systems

Custom Links are used to expand the TBS CRM platform. Clients can embed external web sites/pages inside of the TBS Customer, Agent, Wholesale, and/or Internal Portals. These links can be setup as customized tabs (iFrame) or as menu options. This provider users with a single portal and allows for seamless navigation between multiple sites.


Whenever I call with an issue Precision is there, every step of the way, helping us solve it regardless of whether it’s an issue with TBS.
Bobbie WolfeVp of operationsPROCOM